# Terms and Conditions

Welcome to Yonderton Dog Training! By booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a booking.

## 1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

## 2. Services

Yonderton Dog Training offers various dog training services, including but not limited to obedience training, behavioral consultations, and puppy training classes. The details of each service, including duration and pricing, are provided on our website.

## 3. Booking and Payment

3.1 To book a service, you must complete the booking form on our website and provide accurate and complete information.

3.2 Full payment is required within 24 hours of receiving our invoice to secure your spot. We accept payments via bank transfer and other payment methods as indicated on our website.

3.3 By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

## 4. Cancellation and Refund Policy

4.1 If you need to cancel a booking, you must do so at least 3 days (72 hours) before the scheduled service to receive a full refund.

4.2 Cancellations made within 3 days (72 hours) of the scheduled service are non-refundable.

4.3 To cancel a booking, please contact us via email or phone using the contact information provided on our website.

## 5. Rescheduling

5.1 You may reschedule your booking at no additional cost if you notify us at least 3 days (72 hours) before the scheduled service.

5.2 Rescheduling requests made within 3 days (72 hours) of the scheduled service will be subject to availability and may incur an additional fee.

## 6. Liability

6.1 Yonderton Dog Training and its trainers are not liable for any injuries, damages, or losses that occur during or as a result of our training sessions.

6.2 You are responsible for your dog’s behaviour and safety during the training sessions.

6.3 It is your responsibility to inform us of any health issues, behavioural problems, or special requirements your dog may have prior to the training session.

## 7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

## 8. Changes to Terms

Yonderton Dog Training reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

## 9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Yonderton Dog Training operates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

## 10. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

**Yonderton Dog Training**
Email: fran@yondertondogtraining.co.uk
Phone: +447903207422

By booking our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Yonderton Dog Training!